I was working on a new website that is on a shared host using cPanel. I contacted the host and had them activate SSH access on the account for me, and then I added my public key using cPanel’s import feature. After adding my key, I clicked on “Manage” to authorize the key for use, but I just got a blank cPanel screen with no options on it other than the “Go back” link.
Continue reading “Can’t Authorize SSH Key in cPanel”Category: Tech Support
Deleted Files in Dropbox, but Space on Hard Drive Still Full
I was recently working on clearing out some space on my hard drive. I had some large files in Dropbox that I wanted to keep in Dropbox, but no longer wanted to sync to my computer. I went in to Dropbox and created a new folder that did not sync to my computer and moved the large files into it. As my computer synced with Dropbox, the files were removed from my computer, but I did not see any space freed up in my hard drive storage. Continue reading “Deleted Files in Dropbox, but Space on Hard Drive Still Full”
Mac Crashed, Can’t Complete Boot-up
I have an older Macbook Air, and I was not paying attention to the battery (which dies rather quickly now) when the computer shut down suddenly. I went and retrieved my power cord and plugged it in. I waited a few minutes to give it a chance to charge a bit and then powered it back on. Normally, it just boots right back up with no issues, but this time, it took extra long and then popped up a light blue screen with an open window showing the boot log and an error message saying “MacOS installation couldn’t be completed.” Continue reading “Mac Crashed, Can’t Complete Boot-up”
Can’t Click in TeamViewer
I was helping a family member set up a new computer, a Macbook Pro, and I had them install TeamViewer so I could configure things for them without them having to read everything to me. They got it installed, and I connected, but I couldn’t click on anything on their computer and they couldn’t see me moving the mouse. Continue reading “Can’t Click in TeamViewer”