Can’t Click in TeamViewer

I was helping a family member set up a new computer, a Macbook Pro, and I had them install TeamViewer so I could configure things for them without them having to read everything to me. They got it installed, and I connected, but I couldn’t click on anything on their computer and they couldn’t see me moving the mouse. Continue reading “Can’t Click in TeamViewer”

Outlook Won’t Open Links – Canceled Due to Restrictions

I had a customer call me with a strange issue. They had had a bit of an “incident” with a virus, but they had installed virus protection and gotten things cleaned up. However, they had a new issue now. Every time they clicked on a link in their email in Outlook, they would just get an error message and the links would not open. Continue reading “Outlook Won’t Open Links – Canceled Due to Restrictions”