Windows 10 Suddenly Can’t Convert PDF to JPG

I have a client who contacted me because they had always been able to convert PDF files into JPG files (and a large list of other file types) by opening the PDF and choosing Save As. Today, though, they suddenly couldn’t. When they opened the PDF and went under File to Save As, the only option is to save it as a PDF file. Continue reading “Windows 10 Suddenly Can’t Convert PDF to JPG”

Mac Crashed, Can’t Complete Boot-up

I have an older Macbook Air, and I was not paying attention to the battery (which dies rather quickly now) when the computer shut down suddenly. I went and retrieved my power cord and plugged it in. I waited a few minutes to give it a chance to charge a bit and then powered it back on. Normally, it just boots right back up with no issues, but this time, it took extra long and then popped up a light blue screen with an open window showing the boot log and an error message saying “MacOS installation couldn’t be completed.” Continue reading “Mac Crashed, Can’t Complete Boot-up”