Deleted Files in Dropbox, but Space on Hard Drive Still Full

I was recently working on clearing out some space on my hard drive. I had some large files in Dropbox that I wanted to keep in Dropbox, but no longer wanted to sync to my computer. I went in to Dropbox and created a new folder that did not sync to my computer and moved the large files into it. As my computer synced with Dropbox, the files were removed from my computer, but I did not see any space freed up in my hard drive storage. Continue reading “Deleted Files in Dropbox, but Space on Hard Drive Still Full”

Mac Cursor Stuck as Magnifying Glass While Screen Sharing

I was screen sharing with another Mac, and I could see the normal mouse arrow pointer, but I couldn’t move it. When I moved my mouse around, it appeared as a magnifying glass, and I couldn’t click on anything.  Continue reading “Mac Cursor Stuck as Magnifying Glass While Screen Sharing”

Windows 10 Suddenly Can’t Convert PDF to JPG

I have a client who contacted me because they had always been able to convert PDF files into JPG files (and a large list of other file types) by opening the PDF and choosing Save As. Today, though, they suddenly couldn’t. When they opened the PDF and went under File to Save As, the only option is to save it as a PDF file. Continue reading “Windows 10 Suddenly Can’t Convert PDF to JPG”

Mac Crashed, Can’t Complete Boot-up

I have an older Macbook Air, and I was not paying attention to the battery (which dies rather quickly now) when the computer shut down suddenly. I went and retrieved my power cord and plugged it in. I waited a few minutes to give it a chance to charge a bit and then powered it back on. Normally, it just boots right back up with no issues, but this time, it took extra long and then popped up a light blue screen with an open window showing the boot log and an error message saying “MacOS installation couldn’t be completed.” Continue reading “Mac Crashed, Can’t Complete Boot-up”